Exporting console logs

From time to time, we may need to view your web browser’s console logs when helping you troubleshoot an issue. Your console logs may provide additional information about what is causing your issue.

Console logs in Microsoft Edge

1. Navigate to CyberComply.
2. In your browser window, click the three-dots icon in the top-right corner.
3. In the drop-down menu, select More Tools.
4. In the next drop-down menu, select Developer Tools.
5. In the sidebar that opens, select the Console tab at the top.

6. Replicate the issue.
7. Copy the console logs to your clipboard or take screenshots of the logs to share with CyberComply Support.

Console logs in Google Chrome

1. Navigate to CyberComply.
2. In your browser window, click the three-dots icon in the top-right corner.
3. In the drop-down menu, select More Tools.
4. In the next drop-down menu, select Developer Tools.
5. In the sidebar that opens, select the Console tab at the top.

6. Replicate the issue.
7. Copy the console logs to your clipboard or take screenshots of the logs to share with CyberComply Support.

Console logs in Firefox

1. Navigate to CyberComply.
2. In your browser window, click the three horizontal lines icon in the top-right corner.
3. In the drop-down menu, select More Tools.
4. In the next drop-down menu, select Web Developer Tools.
5. In the bottom panel that opens, select the Console tab.

6. Replicate the issue.
7. Copy the console logs to your clipboard or take screenshots of the logs to share with CyberComply Support.

Updated on: 08/07/2024